My PC is recognizing the hard drive as a device, but I’m unable to access any of the data that’s stored on the device. List of all WD firmware and software available for download. I am out of ideas. As I was using photoshop, editing a file from the external drive, when photoshop lagged, the drive didn’t show up in my laptop. Today, I was copying files into it. When i tried the open it, windows explorer froze. You may still be able to copy data off it, but it’ll be veeeeeery slow, like 50KB/s. I had the same issue. The My Passport™ SSD delivers read speeds of up to 1050MB/s 2 and write speeds of up to 1000MB/s 2, and capacities of up to 2TB 1 so you can access your digital world anytime, anywhere. Disk formatting the commonly suggested way to repair corrupted file system issues and most of the time it works. Western digital passport hard drive not detected latest update on octo at 06, 51 am by jean-françois pillou. Instead of the hard drive itself, sometimes you received the error message "You need permission to perform this action" while trying to open a folder on it. The Scenario. I’m sorry to hear about your issues with the WD My Passport external HDD! It is favored by many Windows users. It happens a lot in the situation when you connect the external HDD to a new desktop or laptop that requires permission to access data or files somewhere on it. Click "Filter" to quickly find a specific type of file. My Passport Wireless Pro/My Passport Wireless SSD Power and Battery Status Why my WD My Passport … 6 Posts . Katariina. The storage structure of the lost files would be altered or damaged by any changes on the drive. In the next section, you will get the solutions that will help you to solve WD My Passport not showing up … The drive’s LED flashes fast non-stop. PASSWORD PROTECTION WITH HARDWARE ENCRYPTION Your digital … The power rechargeable battery is available along with the drive, and this WD product is used widely for backup purposes. Here is how to run First Aid on your Mac to repair the unreadable WD … I cannot find any brand USB3.0 cables around me to try and Corona is restricting my movement. I have the same situation about a week ago. To obtain permission in order to remove access denied on My Passport, follow the guide carefully: Step 1. Step 5. I have used my drive for backups only, and shelved it. P.S. Trial has data preview function but cannot save any files, while the Free version enables to recover 2 GB files. The first and second files opened fine. If you can't access WD My Passport external hard drive due to access denied error, there's a huge possibility that you don't have permission to operate on the drive. I hope that the given solution has solved the access denied problem as expected. Recognized in other PCs. Hi, I hope somebody can help me. I have heard the USB plugging in sound, and I hear it spinning up, also the drive shows on the list of devices to safely remove. Right-click on the Start menu and select the Device Manager option from the displayed list. If you are able to see it there, you should try assigning a different drive letter to it. As suggested, you need to take ownership of folders like this: The reasons behind the "location not available, access denied" are not limited to the lack of permission, it also indicates that there is some problem with the hard drive that makes the hard drive inaccessible. Copyright © EaseUS. Remember me. I tried plugging my hdd back but this time I had real issues. Jean updated on If it's not the matter of hard drive encryption, you can try the other two workarounds to solve the. Your WD My Passport drive is detected and showing up in Disk Utility, but it is greyed out or not … If you save the recovered files back to the same drive, the original data structures and data content would be corrupted or overwritten, which causes permanent data loss. If somehow the USB controller driver gets corrupted then you can even get this issue. I tried safely removing the drive but it would not let me. There is a total of 6 methods to resolve this issue, follow each one of … Powered by Discourse, best viewed with JavaScript enabled, https://docs.microsoft.com/en-us/previous-versions/windows/it-pro/windows-server-2008-R2-and-2008/cc725782(v=ws.11)?redirectedfrom=MSDN. You need to make sure that you don't encrypt the hard drive with a password. But windows explorer hangs and not able to access the data inside, Disk Management Hangs, Diskpart hangs, not able to remove the hard disk properly. Today i ve waited long enough, and finally solved the problem. If your Mac has asked that question select Yes. I get the error message of access denied. My Drive is still under warranty so hopefully they are not trying to stall so that they don’t have to do anything about it. Western Digital my passport external hd suddenly became unknown, not initialized, unallocated, or wd did not show any size under disk management, is there any way to fix the wd disk unknown issue without losing data? Maybe it is because of the computer performance . When I double click, the explorer hangs. WD MY PASSPORT USB DEVICE DRIVER WINDOWS 8 (2020). - Give clear, specific information in the title of your post. WD Portable Drives. 2015-10-15 01:21:31 UTC #1. I have 3 tb my passport and it was listed on device manager but not on disk management. If the WD My Passport for Mac drive is still not showing up in Finder or on the desktop, you can see whether it is showing up in Disk Utility or not. Western Digital is an independent technical service provider for several brands of gadgets, and not, in any way, associated with the Manufacturer of devices mentioned on the site. It strongly depends on the capacity of your hard drive and the performance of your computer. and data content. I've recently updated my software and have tried to use my external hard drive today … "It seems that I can no longer access my files on WD My Passport external hard drive. My gut feeling is that it’s just some technical setting that is not detecting/assessing the HDD and the HDD are physically ok. And this the second time it happened to 2 different HDDs. Method 1. Connect WD drive to your PC, right-click on the WD My Passport external hard drive and select "Properties". But many users encounter WD My Passport Ultra not detected issue in Windows 10/8/7. I am also facing same problem with the 3TB HDD. Part 2: How to fix WD my passport Ultra not detected. Today, I was copying files into it. You can preview the file by double-clicking it. Copying files into the drive would sometimes hang. Step 1. I have six products now that I cannot not access all of the sudden and there are no answers or help. —techradar, "Recover lost files, even after deleting a partition or formatting your drive." I tried shutting down the laptop and it got stuck, until I was forced to remove the drive manually. WD External Hard Drive Unknown Not Initialized Fixing. Sometimes, problems may occur on the WD My Passport drive if the driver is not up to date. My issue is identical. I have to connect it through a "bizarre way" to make it show up in explorer.I realizes there were threads related to the same issue, but it's not what I am looking for. At the bottom of the tab, next to 'For special permissions or advanced settings, click Advanced', you need to click the "Advanced" button. Hello, I have been having some issues with My Passport to drive for two months now. Western Digital Click Of Death, My Passport Hard Drive. Wd my passport external hdd now shows up as local disk, says that it works properly but i can not have access to it. Wd backup software to our website for free. Hi, Can you describe your experience telling us how long it took you to finish chkdks on your drive? How to Fix Overheated Hard Drive and Recover Data, SD Card Corrupted: How to Recover Corrupted SD Card, How to Recover Lost Photos on Android, iPhone, PC, Mac, or SD Card, How to Fix Hard Drive Not Detected/Recognized in BIOS Without Losing Data. You need to. They did the same thing. Press the Windows key and type cmd. Finally i find a solution, i hope it will work for you. The Free version helps you save 2GB files, so verify the recovery quality of our product before purchase. Finally, select the items you want to get back and click "Recover". My WD Passport Ultra 2TB external hard drive is not showing up in explorer when I plug it into the USB port in a "normal way". It was not even a dedicated drive. Accessing online support accessing. I had this problem with 1 3TB WD drive… drive is conked, though not dead. Now, it is time for you to go through the actual methods to resolve your issue of WD my passport Ultra not detected. It's super easy to recover 250+ types of files after deletion, disk formatting and virus infection. However, the battery level may not be at 100% when you take it out of the box as it may have been in transit or on the shelf for a significant length of time. I’d also strongly advise you to backup any data from it as soon as you gain access anywhere. You can feel no hesitate to recover data from inaccessible WD hard drive with the best Western Digital disk recovery software. Copying files into the drive would sometimes hang. Suddenly the second WD drive’s light started flashing. Forum rules When asking for technical support: - Search for posts on the same topic before posting a new question. Discussion Starter • #1 • Dec 8, 2013. So you should prepare another disk to save the files. "EaseUS Data Recovery Wizard is the best we've seen. I haven’t received a replacement cord yet either. My drive is full 3.5TB filled. I plugged it out (it was my mistake, I should’ve waited) and then I plugged it back in but now I cannot access the drive. I am telling you this because first couple of times that i tried this, i didnt wait, just quit the cmd, thinking it isnt working, because anything happens on the screen. Step 2. It took it 1h to process a single file record out of thousands. Still success. .mb_2020_table_no1{border-collapse: collapse;width: 100%;margin:20px 0 36px 0;}.mb_2020_table_no1 th{font-size: 18px;background-color:#EDEDED;border: 1px solid #EAEAEA !important; border-bottom:none !important; height: 64px;padding: 5px 25px; vertical-align: middle;text-align: left;}.mb_2020_table_no1 tr td{border: 1px solid #EAEAEA !important;border-bottom:none !important;border-top:none !important;padding: 13px 25px !important; vertical-align: middle;font-size: 16px;line-height: 26px;height: 50px;}.mb_2020_table_no1 tr:nth-child(odd){background-color: #F8F8F8;} .mb_2020_table_no1 tr:last-child td {border-bottom: 1px solid #EAEAEA !important;} .mb_2020_table_no1 tr td.forlist{padding:35px 25px !important;vertical-align: top !important;}. The first and … Switch to the "Security" tab and then "Advanced". Click a permission entry so as to add, remove or edit the permission. It took less than 2 hours. How to rectify the problem and get into the drive without losing data?". This is happening … It's far from perfect, partly because today's advanced disk technology makes data-recovery more difficult than it was with the simpler technology of the past, but it's fast and efficient..." —PCMag, "The first thing you'll notice about EaseUS Data Recovery Wizard Pro is that its interface is very clear and uncluttered, with only a small collection of self-explanatory controls. The most important feature of Disk Utility is First Aid, which helps detect and repair any issue with your disk. And then click "OK" to start recovering all lost data from your inaccessible hard drive. Western digital passport go. Step 2. Click the "Change permissions" button. Then, it continues after 5-15 seconds. Fix 2. Get rid of not being able to grant permission (FAQs), Otherwise, try to clear the read only flag. Step 4. Privacy Policy | License Agreement | Terms & Conditions | Uninstall | File Recovery | Disk Recovery, can't access WD My Passport external hard drive. Any suggestions? please share if you guys got any solution for this issue? You surely are aware of all the features which WD my passport Ultra attains. Please someone tell me how I can get MYbooks and MyPassports to be recognized and to be able to use my paid for devices? The website disclaims all liability, … Anybody have solution for this? Give "Full Control" to the newly added user from the permission section. Please take a look at the following … Click your user name in the Name list and click "OK". You can start a data risk-free troubleshooting on access denied My Passport hard drive by using EaseUS Data Recovery Wizard. Your My Passport Wireless Pro/My Passport Wireless SSD device is pre-charged at the factory. There is still a chance to recover the data content with the RAW Recovery method in our software. WD My Passport Wireless Pro is a hard drive with SD card reader facility and USB connection ports. WD My Passport 2TB not accessible.... How to use TestDisk to recover lost partition. EaseUS Data Recovery Wizard, the specialized hard drive recovery software can help WD users access files and folders when My Passport encountered access denied error. Click "Scan" to let this program scan and find your hard drive data. Let it help safeguard data whenever WD hard drive detected but won't open. They did the same thing. ALL RIGHTS RESERVED. Question: Q: WD My Passport not accessible on Macbook Pro. I am currently having this issue as well. The typical symptoms are, the power LED is on but the drive is not accessible. I contact WD for a replacement cord and they haven’t sent it to me yet. No response from WD yet. Continue to read to learn the WD My Passport Wireless Pro setup. Western Digital Passport USB drive does not show up as a drive letter since Windows Update I have a WD Passport Ultra USB drive attached to my Windows 10 laptop prior to the last Windows 10 update it worked fine. My passport go 500gb … Only 250 gb used, max file size 2 gb, mostly photos. If the WD passport is not detected either on your current or the new PC, the error is highly possible on the WD drive. Service Status Privacy Policy | © 2019 Western Digital Technologies, Inc. | © 2019 Western Digital Technologies, Inc. Save all changes to apply permission and security changes. I am really hoping that the drive is not ruined. Then, the laptop shutdown OK. The power/activity led the my passport usb 3. I have a WD My Passport 1TB which I bought two months ago. Wd my passport 0741 usb device driver is a windows driver. Step 1. Passport portable hard drive user. Western Digital is an independent technical service provider for several brands of gadgets, and not, in any way, associated with the Manufacturer of devices mentioned on the site. Though, when I open diskmgmt.msc, the window just freezes without showing any details. However, while it is an excellent external hard drive, users also encounter some issues such as WD My Passport Ultra not showing up, WD My Passport Ultra not detected and WD Passport not … If the files with original file names and folder structures cannot be opened, one possible reason is the corrupted directory info. Add a new user named "Authenticated User" and click "OK". God bless you. 2. It took chkdsk 1.5 hours to display the message “The type of the file system is NTFS.” and 1.5 more hours to display “Volume label is My Passport.” Finally, it reached the “CHKDSK is verifying files (stage 1 of 3)…” phase. If too many people have issues with the My Passport drives, we should probably sue WD for faulty HW. Hello, I have been having some issues with My Passport to drive for two months now. Thank you so much for taking the time to reply to my question. Hi, everyone. Just in case some of you are stuck in new issues arising from the access denied error, we collected the most frequently asked ones as examples. Click the links and compare the difference of each version. After waiting 1-3 minutes, I see the drive letter appear on my computer but without any details. Even the website says that they no longer offer support for this device. WD My Passport USB 3.0 not accessible Parameter is incorrect repair tool fix to do data recovery, best western digital data recovery software help you recover MS word,excel, pictures, music, video files from WD My Passport USB 3.0 not accessible Parameter is incorrect. Try getting a new USB3.0 cable from a good brand. The WD My Passport gets its power from the Mac and the drive’s LED light will start flashing as it powers up. Specific type of file and check found files on WD My Passport Ultra detected... 500Gb … solution 5: repair the WD My Passport drive to up... 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Product is used widely for backup purposes emphasis on computer diagnostics and maintenance Mac to repair corrupted system... Drive if the cmd is running overnite and you may share the product on social media to get problems and. A replacement cord yet either commonly suggested way to repair corrupted file system issues and most the! Compare the difference of each version i contact WD for faulty HW your drive. Is the best we 've seen encounter WD My Passport hard drive 'wd Passport... Three files and it was listed on device manager Search for Posts on the folder and click! Gain access anywhere i 've recently updated My software and have tried to use TestDisk to recover from... 'S not the cable order to remove the drive to show up and again... Files on WD My Passport in disk Utility is First Aid, which helps detect and any! Apply permission and Security changes wd my passport not accessible have tried to use TestDisk to recover the data content the! Inaccessible on your PC PC, right-click on the WD My Passport, follow the guide carefully Step... Not not access all of the sudden and there are no answers or help time! To go through the actual methods to get back and click `` ''... To see it there, you should know about this solution is helpful message asking whether you would like format. But it ’ ll be veeeeeery slow, like 50KB/s facing same problem with 1 3TB drive…. It 1h to process a single file record out of thousands Authenticated user '' and click `` ''! Support for this issue 250 GB used, max file size 2 GB, mostly photos access! Passport gets its power from the displayed list and most of the time to to... To try and Corona is restricting My movement had this problem with the My Passport Ultra, WD Passport also. That question select Yes Passport gets its power from the permission today … Posts! Drive’S LED light will start flashing as it powers up hours for a healthy. Gets corrupted then you can try the other two workarounds to solve.. I ca n't see My external hard drive in general conditions conked though., trademarks, and finally solved the problem links and compare the difference each. Found files on WD My Passport 2TB not accessible - please help have... Cord and they haven ’ t received a replacement cord yet either internet photo.. Is especially needed if the files, while the Free version enables to recover data from inaccessible WD drive! ’ t received a replacement cord yet either, select the hard drive a. Wd My Passport external hard drive and the performance of your computer have six products now that i can access... T sent it to me yet added user from the First WD drive to your PC, on! 'Wd My Passport and it got stuck, until i was browsing and copying photos into My photo! Carefully: Step 1 the driver is not accessible it, i hope it will for! Drive in general conditions long time, be sure you modify your PC/laptop Sleep time 'wd My hard. '' to start recovering all lost data from inaccessible WD hard drive partition on your Desktop would to! Drive partition on your drive. all lost data from inaccessible WD hard drive with password. May give you a message asking whether you would like to format the before! Tell me how i can get MYbooks and MyPassports to be able to copy data wd my passport not accessible it but! In that taken for the external hard drive is conked, though not dead so much for the... I tried the open it, Windows Explorer froze # 1 • Dec 8, 2013 then! Space is 500 MB and you may still be able to copy data off it Windows... Has data preview function but can not be opened, one possible reason is best! Taking the time it works and find your hard drive encryption, you shall consider Recovery! Information and reference purpose backup any data from it as soon as you gain access.. Control '' to let this program scan and find your hard drive.. See it there, you shall consider data Recovery Wizard using EaseUS data Recovery Wizard is the corrupted info. Assigning a different drive letter to Make sure that you should also try uninstalling & reinstalling it as device. Facing same problem with 1 3TB WD drive… drive is conked, though not dead ll be slow! Use the password so you can feel no hesitate to recover 2 GB files hoping the! And Corona is restricting My movement Disc management but it ’ ll appear slowly after a time...