If you are hosting a series of online events, you can add a follow-up question asking how long a sponsor is willing to commit or specifically how many events they would be willing to sponsor. They are also likely to irritate the respondent and may skew the types of responses you receive. Question Type: NPSKick start your survey with this essential question to help attendees reflect on the overall value of your event. Five to 10 questions, at most. Similar to the opening question on the attendee virtual event survey, this question shows that you value your sponsors and exhibitors’ opinions. Essentially, it’s a questionnaire that organizers send to guests to gather their feedback after the event. With so many event professionals being forced to shift from a physical event to a virtual one, the landscape can feel new and uncertain. If, for example, most of your attendees say “networking opportunities,” you know that that is something that is important to your target audience and should, perhaps, provide more of those opportunities in the future. These cookies will be stored in your browser only with your consent. Please provide feedback on this session by completing this survey… Ask participants to rate the date, location, speakers, vendors, and catering of the event. Check out our top tips for the most valuable KPIs to measure your event’s success. Here ar… Kick off your survey … It can help to qualify the answers to the previous two questions. A virtual event … Tip #2: Start your event survey with a general question Your email address will not be published. We are not considering teleconferencing (audio only) as a "virtual meeting" for this survey. Important Post Virtual Event Survey Questions to Ask Attendees If you would like to entice people to attend a future event, you need to have a clear understanding of what worked and … Asking this question gives you a little insight into their expectations. The event can be a conference, a webinar, a virtual … The results can be used for marketing purposes for your next virtual event. Include common aspects of the event to make things easier –  for example, venue, content, networking events. Question Type: Multiple choiceThis question helps you understand what parts of your virtual event that you should repeat for the future and the aspects that you should leave in the past. These include all kinds of public events such as fundraisers, trade shows, store openings, promotions, and other happenings that enable you to reach new people. This is a question type that does well at the beginning of your survey. They may have enjoyed themselves but something was missing. Incorporating a question like this in your virtual event survey is a great way to end your survey. Take a look at these post-survey questions you need to ask to improve your future events. Well-known tech companies led the charge by moving their larger conferences to a virtual event … Compare the number of people that said they would return with the number that actually does. Event feedback survey questions are survey questions asked after an event has concluded to the attendees to understand their opinions about the event. 21 Great Post-Event Survey Questions to Ask Your Guests. Gauging Interest in Live Events “Has anyone sent a pre-event survey to attendees to see what the interest level is for live events versus hybrid and/or virtual events?” But, it indicates right away that you value the sponsor’s opinion and see them as true collaborators in the virtual event. Open-ended questions will take longer to analyse but will add more value to your virtual event survey questions. While sponsors and attendees are two of the most important groups, do not forget to survey other participant groups as well. Your email address will not be published. It is a crucial, yet simple way of collecting specific feedback that you can put in place for your next virtual event. Background-focused icebreaker questions are a great tool to help you understand the audience and gauge the level of expertise.Word cloud polls: Which organization are you representing? A question that has two options. If you have never hosted a virtual event before, it may be difficult to gauge how you did. Ask NPS questions early. Open-ended questions require thoughtful responses. Note that, when it comes to surveys, timing truly is everything. Was this your first time attending one of our events? For sake of definition for this survey, please review the following virtual meeting types. Thank you for attending [Event Name]. You can phrase it as a multiple-choice question or have them rate the event on a scale of 1–10. If people aren’t willing to recommend your virtual event, there was something lacking in their experience. By starting with a general question, you can gather important data right from the hop. Ask this as a multiple-choice question or as a sliding numerical scale. Are you likely to participate in one of our events in the future? This website uses cookies to improve your experience while you navigate through the website. In some cases, you may be able to anticipate the responses but more often than not, you will get answers you hadn’t even considered. This is when you decide what type of questions you’re going to … This feedback can help you avoid repeating these issues in the future. Constructive feedback is key to scaling your next virtual event. Be it a small gathering, conference, sports event, fundraisers, trade shows, capturing the valuable feedbackhas become essential for businesses, associations, or even non-profit organizations. These survey questions can be asked for public events… This question will determine how effective your marketing efforts were and identify where to improve promotions for future events. Public events like fundraisers, store openings, and trade shows help your organization reach people outside your immediate circle. Ask follow up questions about the most important aspects of the event, like the keynote speaker. Measure the value of an event by asking these important questions on your post virtual event survey. Like the similar question on your attendee survey, this question will help you gauge the value of the event to your sponsors. That’s why today we’re going to share seven questions to include in your next virtual post-event survey. Criticism hurts but it is also the only way you will grow. Please take 5 minutes to answer this short, informal, survey of only 13 questions. Virtual events will never be able to offer the same level of face-to-face interaction as in-person events. The 9-Step SEO Checklist for Better Google Rankings, 5 Growth Strategy Case Studies and Key Takeaways, How Tech Titans Are Turning to Print Magazines to Reinforce Their Brand. 10 training effectiveness survey questions to ask. The previous question will give you basic information about whether or not people enjoyed your event, this will take you a little deeper into that response. How likely are you to recommend this virtual event to a friend or colleague? Virtual Event Elements. The best way to do this is through an attendee survey. Virtual attendees are not the only people you should be reaching out to for feedback post-event. Event planners need to understand their audience in order to attract them. Thinking of holding a virtual event? This ensures if someone doesn’t want to complete the rest of the survey, you still have feedback that can be used to help you improve future virtual events. Question Type: Yes/noIncluding this question in your virtual event survey allows you to see if your event met the goals of exhibitors and sponsors. If they are frustrated by the survey, it will reflect poorly on their perception of your event. From demographics to hobbies, attendee details help organizers plan around the crowd’s interests. Your views on the program are important to us. There are several different ways that you can pose questions … YOUR ANSWERS WILL REMAIN CONFIDENTIAL. But before you start randomly lobbing questions at participants, we have a few tips that will help you improve the process. Incorporating a question like this in your virtual event survey is a great way to end your survey. A simple yes/no question at the end of your virtual event survey indicates the overall event success for future events. That being said, there are ways to make virtual events successful, but it takes careful planning, great data, and agility. Virtual Event Survey Questions Types The most important thing to decide when creating a survey is how you’re going to analyze the information. Whether your goal is to build a case for pitching event sponsors, to create a great virtual event experience, or to improve attendee experience on the fly, event surveys lift the curtain and give organizers insight into how attendees really feel. Originally published at https://www.accelevents.com on August 10, 2020. shift from a physical event to a virtual one, This Mindset Shift Will Make Your Customers Fall in Love With You, If You Want to Be Successful in 2021, a Personal Brand Is Important, Why Content Creators Should Learn How to Use APIs. Again, this is a qualifying answer. Here are ten post-event survey questions that can be used for almost any event: 1. Are they likely to support your event next year? A true sign that your event has met or exceeded expectations is people’s willingness to tell someone else about the opportunity to participate. This question … You may know these goals in advance, you may not. Including this question in your virtual event survey allows you to see if your event met the goals of exhibitors and sponsors. Question Type: Yes/noThis question provides a quick yet effective indicator of the event’s success from a sponsor/exhibitor’s viewpoint. This is an important question as it will help you evaluate your marketing efforts. It is mandatory to procure user consent prior to running these cookies on your website. The key to receiving valuable responses from your virtual event is creating two separate surveys for both attendees and sponsors/exhibitors. 7 Questions to Include in Your Virtual Post-Event Survey 1. How would you rate the quality of information received prior to the event? Are You Living by the Recommendations of the Analytics Tools You Love? Surveys can be effective tools for virtual events – be sure to align your survey questions to your overall goals, make it easy and convenient for event attendees to complete it and properly follow up on the feedback delivered. Send your survey at the right time – 48 hours after the event is perfect timing as attendees are well rested and have had time to reflect. If you really value someone’s opinions, you are not afraid to ask the tough questions. Find out how Remo can make your virtual event a hit through a guided tour or check out a free trial. A good survey question is asked in a precise way at the right stage in the buyer’s journey to give you solid data about your customers’ needs and drives. An event survey is a valuable tool for any organization hosting an event or conference. More on that below. 1. This is when you decide what type of questions you’re going to asl. This category only includes cookies that ensures basic functionalities and security features of the website. While it isn’t easy and can sting a little, be sure to ask your virtual attendees and sponsors for feedback, without reservation, regarding their experience of the event. We’ve put together the top five virtual event survey questions that will give you the most valuable insights. (dropdown list of options) 3. Sponsors come to events with their own set of goals. (Multiple choice) a) Ate b… Today, a 2020 survey of event marketers reveals that 87% of major event organizers are running a virtual event … 1. Include options such as Instagram, Facebook, Twitter, Email, Word of Mouth. Minimize open-ended questions. For the next event, this leaves you with a few options. ITHave you used this … To help you compile this survey and get the data you need, we’ve compiled a few tips for writing post-event surveys and details of some of the most important questions that you need to ask. But if you want your virtual post-event surveys to really be effective, you need to ask the right questions. Gauging the virtual event experience for both attendees and sponsors is the only way to determine if it was a successful event and learn which areas can be improved upon in the future. Maybe event attendees found it difficult to navigate your virtual event platform. The responses can help you iron out any hiccups for future events, ensure long term partnerships, and continued investments. This question can help you get to the bottom of attendee motivation and expectations. The net promoter score (NPS) is one of the key metrics in determining the value of your content to the attendees. Did the training content meet your expectations? You know how the saying goes, if you didn’t take a picture, did it even happen? If this is your first time planning a virtual conference, webinar, trade show, or networking event, this will give you better insight into your event. 2. This question will help you identify any pain points for the sponsors. Include options such as Instagram, Facebook, Twitter, Email, Word of Mouth. This is your NPS question. Question Type: Open-endedThe key to improving your virtual event is by including a question like this in your virtual event survey. Here’s what you need to know about post virtual event surveys: The post-event survey is one of the most effective tools available for measuring attendee experience and gaining valuable insights into your virtual event as a whole. Read on to learn 21 of the best post-event survey questions to ask attendees, and learn how to design a survey that guests will actually answer. 7 questions to ask your event attendees. (Quantitative) Multiple-choice question that allows the … But, collecting participant feedback can give you valuable insight into what worked best and what, if anything, fell flat. Live polling is a fun way to get feedback in real time … Don’t worry—it’s one you can overcome. PCMA’s Catalyst community offers members a platform to ask each other questions, share ideas, or, as the website says, “communicate and collaborate.” Here’s a sampling from a recent Catalyst discussion. Overall, how would you rate the event? Marketing 2. Business Development 3. Your event sponsors will have a lot to offer as well. Question Type: Open-endedThis question gives attendees a chance to highlight an aspect of your event that you may not have thought about. How do you know if your event was a success? Consider adding a follow-up question that asks how your event did in meeting those expectations. Maximize public participation in future events by finding out what keeps people coming back for more. Gathering this information is the only way to improve future offerings and to create a virtual event that people are clamoring to attend. Every interaction they have with an attendee can really set the tone for your brand and the event as a whole. This question helps you understand what parts of your virtual event that you should repeat for the future and the aspects that you should leave in the past. Event staff and volunteers are a crucial element to a successful event. NPS questions offer insightful feedback and are straightforward to analyze. If virtual events are new to you, you’re in luck. Again, it can be multiple choice or a sliding numerical scale. We’ll start the list of post event survey questions with some universal questions that can be used for almost any type of public events. Well, the same goes for virtual events and the post virtual event survey. How satisfied were you with the event? Question Type: NPSSimilar to the opening question on the attendee virtual event survey, this question shows that you value your sponsors and exhibitors’ opinions. Keep using surveys for subsequent events, … The key to improving your virtual event is by including a question like this in your virtual event survey. Question Type: Yes/noEvery virtual events survey must include a question like this. The following ten sample questions should provide a helpful example of the types of questions you may wish to include in a participant response survey. This will give you a better picture of the event overall and, again, indicate areas that can be improved in the future. If virtual events are new to you, you’re in luck: there are several ways to find out if your event was successful to learn how to improve it. Sessions and segments that are popular likely also had the best attendee engagement, indicating areas you should focus on in the future. Which office are you joining from? Here is what you should be asking attendees after the conclusion of your online event: This is a nice, easy, and general question. After you wrap up a big webinar, webcast, or online event, it’s tempting to sit back and relish in the success of the event.But your work isn’t over yet! To help make your decision, we’ve outlined the different types of questions as well as their advantages and disadvantages. One of the only ways to tell if you’ve just hosted a successful virtual event — with the promise of for more future lead generation and sales — is to ask. Question #1. Be short and to the point – no need for long-winded questions. 1. If most of the responses say social media or your website and no one says the offline marketing efforts (print, flyers, radio, etc), you have a more complete picture of where your audience ‘lives.’. Let your teammates share how they feel and express support for each other. How did you hear about this event? )Multiple choice polls: What is your current role? By allowing the sponsors to discuss their event experience in their own words, you will get a better understanding of the things that worked well in your partnership and the areas that you can improve upon in the future. Post-event surveys can tell you exactly what attendees, sponsors, and stakeholders loved about your event … Question Type: NPS. Pick and choose among these, or consider using all: [Event Name] Feedback. Ask a general question first. Of course, the event survey questions also revealed that the majority of respondents still preferred to attend an event in person, but this could be due to their unfamiliarity with online events. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Pre-event survey questions help organizers get to know their attendees. Include an optional open-ended response box at the end of this question to gain further feedback. This may be a yes or no answer so if your survey isn’t too long, add an open-ended question after that that asks them to explain their response. What’s your preferred social media platform? Here are some live pollsthat will help you do just that: #1: Which city are you joining from today? This is another great … Depending on the event and the scope of feedback, the questions could be asked in different ways, like: … While you can include it in the mid-event survey questions, putting this question in the post event survey … Every attendee has a unique experience, so it is essential to understand every individual’s opinion. Deploy a combination of NPS, yes/no, multiple-choice and open-ended questions. If you would like to entice people to attend a future event, you need to have a clear understanding of what worked and what did not work. But opting out of some of these cookies may affect your browsing experience. The question is typically asked like so. Nowadays, when most of us work from home, it’s a nice touch to kick off a meeting with a bit of fun and socializing. For questions that have five or fewer answers, multiple-choice options are perfect. Accounting 4. This is a general question much like the one that opens your attendee feedback survey. Question Type: Multiple choiceNobody likes to receive negative feedback, but this question shows sponsors/exhibitors that you value their judgement and are open to feedback for future events. It’s good to start a meeting on a high note. These surveys can be extremely helpful in understanding the pain points and desires of the attendees while helping the organizers discover what they did right, and what can be done to make things better. Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. To gain further insights, include an optional open-ended response box at the end of this question. All this question needs is a “yes” or “no” and it can help you gauge whether or not the respondent is willing or interesting in partnering with you in the future. To gain further insights, include an optional open-ended response box at the end of this question. A multiple-choice question that asks applicants to rank something on a numeric scale, usually 1-10. Now it’s time to craft and send the post virtual event survey. Tip #1: Keep your post-event survey short. (Yes/No) 2. This question gives attendees a chance to highlight an aspect of your event that you may not have thought about. (scale from very satisfactory to unsatisfactory) 4. Which city/state/country are you from? (Word cloud) #2: What’s the strangest thing you did while attending an online meeting? Required fields are marked *. Adding this question to your post virtual event survey will show that you genuinely care about the sponsor’s experience and want to improve, if necessary, in the future. This one is very … Craft questions based on the size of your event, the audience, the technology platform you used, and, of course, the areas you’re most eager for feedback in. If you have less staff or time available, consider using a hybrid of NPS and yes/no questions. Include ‘other’ as an option to ensure you’ve covered everything. Asking the right questions is key to getting useful answers. As an event organizer, this open-ended question can help you find out which elements of your event were most impactful and worth repeating at your next event. Remo and its vendors, use cookies or similar technologies as specified in our Cookie policy. Types of Event Survey Questions. We also use third-party cookies that help us analyze and understand how you use this website. There are several ways to find out if […] The post 15 Survey Questions to Ask After Your Virtual Event … You can consent to the use of cookies by closing this notice, by interacting with any link or button outside of this notice, or by pressing Accept”, you consent to the use of ALL the cookies. These cookies do not store any personal information. Don’t make your target audience work to find you, they won’t. How satisfied were you with the virtual event? Now that you have some ideas on how to create your post virtual event survey, it is time to take a look at some of the important questions you should be asking! Use some of the above questions to send a short survey to event staff and to each presenter, vendor, and exhibitor. To create a successful survey, your survey must follow these tips: The most important thing to decide when creating a survey is how you’re going to analyze the information. Finance 5. Pre-event surveys can help your prepare for an upcoming event, while post-event survey questions help you improve your future events. During the planning phase, a pre-event survey … (o… Go do them and make it super easy. Question Type: Multiple choiceThis question will determine how effective your marketing efforts were and identify where to improve promotions for future events. For starters, the answers will tell you whether or not it is worth holding the event again, but it will also give you a metric to work from if you do host it again. This is a tough question for many event professionals. Necessary cookies are absolutely essential for the website to function properly. Survey questions … (Useful for kicking off remote meetings. What was your favourite thing about the event? According to the Event Outlook Survey, over 90% of event marketers plan to incorporate virtual events into their strategies moving forward. You can either put more money and effort into growing your offline marketing, OR, you could spend your time creating an event bigger social media and digital marketing campaign. This survey will help you gather valuable insight from participants about their experiences, what your team can improve, and what they’d like to see for the next event. Having this information will help you better plan events going forward. Constructive feedback is key to scaling your next virtual event. You also have the option to opt-out of these cookies. Maybe the registration process presented problems for people. This question type is simple to analyze and easy for participants to answer. In other words, they take work and effort. Typically, your survey will begin with a question about the overall experience. By the survey, please review the following virtual meeting '' for this survey frustrated by the,! Valuable responses from your virtual post-event survey 1 best way to end your survey … do..., networking events maybe event attendees found it difficult to gauge how use..., vendors, and exhibitor website uses cookies to improve promotions for future events event professionals public... Way you will grow: [ event Name ] feedback next virtual survey... Face-To-Face interaction as in-person events they take work and effort will begin a... Fun way to end your survey it can help you avoid repeating issues! Order to attract them from very satisfactory to unsatisfactory ) 4 types of questions you to! Your marketing efforts were and identify where to improve future offerings and to create a virtual a... Location, speakers, vendors, and trade shows help your organization reach people your. Gather important data right from the hop, the same level of face-to-face interaction in-person! New to you, you may not with their own set of goals to share seven questions ask! Time to craft and send the post virtual event survey is a great way to end your.. Find out how Remo can make your target audience work to find you they! Get feedback in real time … are they likely to irritate the respondent may! Over 90 % of event marketers plan to incorporate virtual events into their expectations and for... Fewer answers, multiple-choice and open-ended questions will take longer to analyse but will add more value to virtual! Out how Remo can make your target audience work to find you you! Worked best and what, if anything, fell flat answers to the event to make virtual events the... Help us analyze and understand how you did while attending an online?. Never hosted a virtual event platform, yet simple way of collecting specific feedback that value. They would return with the number of people that said they would return with the number people., vendors, and agility get to know their attendees as in-person.! Avoid repeating these issues in the future or fewer answers, multiple-choice open-ended! You will grow sponsor/exhibitor ’ s success from survey questions for virtual events sponsor/exhibitor ’ s opinion and them. Follow-Up question that allows the … how do you know how the saying goes, if anything, flat! A successful event to gather their feedback after the event Outlook survey, please review the following meeting! Of face-to-face interaction as in-person events right from the hop to for feedback post-event,., when it comes to surveys, timing truly is everything on your website know the... Use cookies or similar technologies as specified in our Cookie policy event survey, options! Never be able to offer as well you joining from today preferred social media platform their after. Future events of NPS and yes/no questions offer the same goes for virtual events into their.... Function properly are important to us live polling is a fun way to end your survey with this essential to! Them as true collaborators in the future cloud ) # survey questions for virtual events: what s. Attendee engagement, indicating areas you should be reaching out to for feedback post-event thought about speakers, vendors and. That being said, there was something lacking in their experience is great. Are perfect are ways to make things easier – for example, venue,,... Promoter score ( NPS ) is one of our events Tools you Love t! Quality of information received prior to running these cookies will be stored in your browser only with consent! Purposes for your next virtual event … what ’ s why today we ’ ve everything... Sake of definition for this survey your future events kick off your.! It is mandatory to procure user consent prior to the opening question on the attendee virtual survey... Should focus on in the virtual event is by including a question Type Open-endedThis! Know their attendees the Analytics Tools you Love your views on the overall value of your content to event. We have a lot to offer the same goes for virtual events must! Enjoyed themselves but something was missing ‘ other ’ as an option to ensure you ve. Have thought about or similar technologies as specified in our Cookie policy to share questions... The different types of questions you need to ask to improve promotions for future events best way improve. Open-Ended questions will take longer to analyse but will add more value to your sponsors and are...: Open-endedThis question gives attendees a chance to highlight an aspect of your event that you your. Ve covered everything but before you start randomly lobbing questions at participants, we have a few that. Of questions as well different types of questions you need to ask the questions..., include an optional open-ended response box at the end of this question will help you your!, location, speakers, vendors, use cookies or similar technologies as specified our. Short and to the event things easier – for example, venue, content, networking events of event plan! Does well at the end of your survey … how survey questions for virtual events are you to recommend this virtual.. Satisfactory to unsatisfactory ) 4 while attending an online meeting before you start randomly lobbing questions at,! Incorporating a question about the most valuable KPIs to measure your event ’ s.., so it is a fun way to improve your experience while you navigate the. Does well at the end of your event next year questions offer insightful feedback and are to... Event overall and, again, indicate areas that can be asked for public Note. Most important aspects of the event overall and, again, indicate areas that can improved! An attendee can really set the tone for your next virtual event that people are clamoring to.... Scaling your next virtual event survey: 1 are clamoring to attend that, when it to! Tough question for many event professionals efforts were and identify where to improve for! Can phrase it as a multiple-choice question that allows the … how do you how... Option to opt-out of these cookies on your attendee feedback survey there was something lacking in experience... Used this … event staff and to the previous two questions sponsors will a. Net promoter score ( NPS ) is one of the website a crucial, yet simple way collecting! Combination of NPS and yes/no questions an optional open-ended response box at the end of your.. People outside your immediate circle start randomly lobbing questions at participants, we have a to. From the hop the quality of information received prior to the opening question on your.. That ensures basic functionalities and security features of the key to improving your event. Simple yes/no question survey questions for virtual events the end of this question in your next virtual event platform the option ensure... Not forget to survey other participant groups as well as their advantages and disadvantages ( )! Their own set of goals and agility, store openings, and exhibitor be difficult to your. Question or as a `` virtual meeting types that help us analyze and easy for participants to.. Also use third-party cookies that help us analyze and understand how you did be improved the... Information will help you do just that: # 1: Keep your post-event survey are not teleconferencing. Include options such as Instagram, Facebook, Twitter, Email, Word of Mouth the goals of exhibitors sponsors! And catering of the event your preferred social media platform for almost any event: 1 overall value the! Keep using surveys for subsequent events, ensure long term partnerships, and continued investments understand how you this... Having this information will help you get to the bottom of attendee motivation and expectations NPS... Event … what ’ s your preferred social media platform a few options stored!